Shipping and Returns
We give you the choice of return. Just make sure that the bottle was never opened and it is still closed with the protective sticker.
For this reason, we have tried to make the process as easy as possible for you. The steps are simple and clear:
1. Make sure that the protective sticker has never been removed. Fill in the return form you received with your parcel, giving us the info we'll need. Please, pay attention to the form description as you need to be super descriptive in each one. If you missed the form and need a new one just email us at firstname.lastname@example.org.
As for your return, we offer you full refund minus the shipping costs of your delivery.
You can request a full refund of the money you spent on your order in the same way you paid.
2. Pack it using the original package you received (be ecofriendly!) and return it within 15 days from the date of purchase. You are free to use any postal service you prefer.
3. Once we receive it, we will proceed with the fulfillment of your request. Once completed, we will send you a confirmation message to let you know. Do not forget to check your spam from time to time, as sometimes our emails tend to end up there.
Some special Sales or offers may be labeled as non-refundable. In that case you may not proceed on the above return instructions and be aware of your order's conditions when proceeding.
Have fun. Do not self care. Keep exploring.
Shipping Rates and Policy
Our DROPS EXPLORERS all over the world and brings you the goods at your door.
We try to make the delivery system work as efficiently as much in order to minimize the wait and maximize speed, considering your convenience.
The shipping rates vary between Simple & Express and are categorized in regions by taking in mind the distance combined with the ease of access.
If you think the shipping in your country costs too much we're always here to discuss it with you and find a solution. Don't hesitate to send us your opinion at email@example.com.
Important Note: For countries outside EU the customs duties and taxes that may occur are covered by the recipient. This rule includes UK & Switzerland.
- Greece / Standard Shipping: €3.00 / For orders above €100.00: Free
- European Union / Express Shipping: €12.00 / For orders above €180.00: Free
- UK / Express Shipping: €16.00 / for orders above €250.00: Free
- Rest Of Europe / Express Shipping: €12.00 / For orders above €250.00: Free
- United States Of America / Express Shipping: €19.00 / For orders above €200.00: €15.00
- Middle East & Latin America / Express Shipping: €30.00 / For orders above €220.00: €19.00
- Rest Of World / Express Shipping: €26.00 / For orders above €250.00: €20.00